Reference

macan99 Privacy Policy For Your Account

Our Privacy Policy explains how we handle the details you provide when opening a macan99 account, checking wallet status, or entering the lobby.

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CONTACT THE TEAM

Privacy Questions Have A Clear Path

A direct support path helps when your account record, payment reference or privacy request needs attention.

Account support Ask us to correct an account detail, explain a phone-verification record, or clarify why…
Payment record help For a DANA, OVO, GoPay or QRIS question, send the transaction reference, date and…
Access request route Use support when you want a copy, correction or deletion assessment for personal data…
DATA HANDLING

Six Practical Privacy Controls We Use

Privacy is handled through the same account path you use to reach the lobby, not through a separate public profile.

Account information

We process details such as your registered phone number, account identifier and verification state to create access, confirm ownership and answer account requests. Please keep these details accurate; a correction request is easier to process when it comes from the registered account route.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account payment can produce a reference, amount, status and timestamp. We use these fields to reconcile the account ledger and investigate a receipt question, while wallet passwords and PINs stay with the payment provider.

Device sessions

When you sign in on a phone or desktop browser, we may record session, browser, device and connection signals. These records help us identify an unfamiliar login, restore a stalled session and distinguish a new device from the one used during phone verification.

Cookies

Necessary cookies keep your sign-in and page session working as you move between account, wallet status and the lobby. Where optional cookies are offered, you can make a choice in the displayed controls. Clearing cookies may require you to sign in and verify your phone again.

Retention

We keep personal and transaction records for the period needed to provide account support, protect access, resolve disputes or meet a valid legal need. When a record is no longer needed for those purposes, our handling process assesses it for removal or de-identification.

Changes and requests

You can ask about access, correction, deletion or the reason a record is being used through support. We may request phone verification and transaction context before changing anything. If eligibility or access is discussed, our response follows local requirements and depends on local law.

Privacy Policy Answers For macan99

These Privacy Policy answers focus on the account and payment questions you are most likely to ask before opening access. If your situation is not listed, use the account support route with the registered phone number and a short description of the record involved.

The macan99 Privacy Policy covers account details, phone verification, device sessions, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account steps. It also explains retention, security handling and how to request access or correction.

We use your registered phone number to create the account path, complete phone verification and help confirm that a privacy request comes from the account holder. It can also help us investigate a sign-in or wallet-status issue without asking you to disclose a wallet PIN.

Yes. The Privacy Policy covers the reference, status, timestamp and related account context created during DANA or QRIS processing. The same approach applies to OVO, GoPay, bank transfer and virtual account records. Payment credentials remain with the relevant payment provider.

Contact account support from the route connected with your macan99 account and state that you want a copy of your personal data. Include your registered phone number and the records you mean. We may verify ownership before preparing a response, where local law permits.

You can request a correction or deletion assessment through support. Tell us which account, device or payment record is affected, and include its date or reference when available. We assess retention, security and legal needs before changing or removing a record.

Necessary cookies support sign-in and session continuity when you use a mobile browser. Optional cookie choices appear in the relevant controls where available. Removing cookies can sign you out and may require phone verification again, but it does not erase every account or payment record.

Yes. Account access and any eligibility decision depends on local law. We use the Privacy Policy to explain data handling for supported Indonesia access, but you remain responsible for checking whether access is permitted where you are located before opening or using an account.

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